The cancellation policy is presented to you at the time of registration and is part of the Terms &
Conditions you must agree to when registering for the test.
What if I need to postpone or cancel my application?
You can cancel your IELTS test registration at any time before taking your test by notifying your Test Centre.
Refund terms depend upon when you cancel and
whether exceptional circumstances apply.
Time to test date:
15 or more days before the test: If you cancel your IELTS test registration 15 or more days before the test, you will receive a 75% refund of the total test fee.
Within 14 days of the test: If you cancel your IELTS test registration within 14 days of the test, the test fee is non-refundable.
Transferring your test date:
You can now transfer your own IELTS test date online through your Test Taker Portal, without contacting the test centre. Transfer terms depend on how far ahead you make the request:
15 or more days before the test:
Free transfer to a new test date.
5 to 14 days before the test:
Transfer available with a 25% admin fee of the total test fee.
Within 4 days of the test:
Transfers are not available; this is treated as a cancellation under the refund terms above.
To request a refund, or a transfer that cannot be made online, complete the Request for Refund or Test Date Transfer Form on our Important Forms page.
For any further information on cancelling your test date, please contact our test
centre.
